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Contacts Us
The support service of trusted casino 1win Indonesia works around the clock. Polite operators answer users in English. They provide help and assistance in solving complex problems. For example, which arise when withdrawing winnings. The licensed hall 1 win provides four ways of contacting the support team. Call by phone, write a message in chat or on the company’s page in social network, send it by email.
| Communication method | Availability | Response time |
|---|---|---|
| Live chat | Around the clock | Opens by clicking on the icon in the bottom right corner of the screen |
| Around the clock | [email protected] and other addresses are listed at the bottom of the home page | |
| Hotline (phone) | Around the clock | The number is published on the website |
| Social networks | Around the clock | Clickable logos of Twitter, Facebook, Instagram, Telegram are located at the bottom of the home page |
Customer Support via Email
1win online customers can email any questions regarding the operation of the international betting company. For example, when technical failures and errors are detected. You may find them if you play a slot machine.
In most cases, 1win global specialists respond within 1-2 hours. If there are a large number of emails, the processing time for each email increases to a day. When is email appropriate? If you need to attach screenshots or videos to your message.
Customer Support by Phone Number
You can contact the representatives of 1win casino by phone. This method is possible when using the official app. It is the fastest - you will instantly get an answer. It is suitable for getting help from the employees of internet casino 1win Bet when there are questions that do not tolerate delay:
- difficulties in transferring money to the account;
- rejection of a withdrawal request;
- suitable slots for wagering bonus.
Operators respond instantly even on holidays and weekends. There is no separate charge for calling the hotline. You will only be charged according to your operator’s tariff.
Customer Support in Live Chat
The button to open 1win online live chat is located at the bottom of the home page. Users can enter their name and e-mail address (optional). A message is written in a separate box on the 1 win website. Any files can be attached to it. The average response time of 1win Indonesia representatives in this method is 5 minutes.
This function is also provided when using a casino app. The only difference is that the chat opens in a separate window.
Customer Support in Social Networks
The names of suitable social networks in 1win id are published at the bottom of the main page. You need to authorize in one of them and click on the corresponding picture:
- Twitter;
- Facebook;
- Instagram;
- Telegram.
Describe the question in detail. Employees of the gambling establishment will give an answer to it within 24 hours.
Subscribing to 1 win’s pages in social networks is important not only for contacting technical support. They publish up-to-date information about new promotions.
Conclusion
1win casino is one of the most popular gambling establishments in Indonesia. The ways of contacting the operators are the same when running games on the website, in the adaptive mobile version or downloadable app. Choose the option of communication with 1 win that suits you.
